Policies & support
Legal policies
Policies for Codvya eBooks digital study material, payments, downloads, privacy and support.
Core Policies
Core Policies
Purchase Policies
Purchase Policies
Refund and Cancellation Policy
Clear refund rules for digital PDFs, eBooks, study material, quiz access, and future preparation subscriptions.
Read policy →Delivery Policy
How PDFs, eBooks, downloads, account access, and future online preparation content are delivered.
Read policy →Payment and Billing Policy
Payment methods, gateway processing, pending/failed payments, duplicate payment handling, billing and tax placeholders.
Read policy →Trust and Safety
Trust and Safety
Educational and Exam Disclaimer
Independent educational disclaimer, government-affiliation disclaimer, and no-guarantee exam preparation notice.
Read policy →Copyright and Intellectual Property Policy
Copyright ownership, personal-use licence, anti-piracy rules, watermarking, and complaint/takedown process.
Read policy →Acceptable Use Policy
Rules against piracy, scraping, hacking, fake accounts, payment fraud, malware, abuse, and quiz manipulation.
Read policy →Support
Support
Company
Company
Privacy
Privacy
Future Portal
Future Portal
Quiz and Preparation Portal Terms
Future-ready terms for quizzes, mock tests, leaderboards, analytics, progress, subscriptions, and test series.
Read policy →Subscription Policy
Future-ready subscription and test-series membership rules covering duration, expiry, renewal, refunds and sharing.
Read policy →