Overview
This Privacy Policy explains how Codvya eBooks, powered by Codvya Technologies, may collect, use, store, share, and protect personal data when you visit the website, buy digital products, contact support, or use future account/quiz/preparation features.
Personal Data We May Collect
- Name, email address, WhatsApp/contact number if used, and support/contact form messages.
- Login/account information if accounts are introduced.
- Order details, product selected, coupon code, payment status, gateway order ID, gateway transaction ID, and support messages.
- IP address, browser, device, user agent, timestamps, download logs, access logs, and security/fraud-prevention logs.
- Quiz attempts, mock-test scores, leaderboard activity, learning progress, subscriptions, and preparation analytics if those features are introduced.
Purpose of Collection
- Account creation and login management.
- Order creation, payment confirmation, secure PDF delivery, download/access control, and customer support.
- Fraud prevention, piracy prevention, website security, abuse detection, and payment dispute handling.
- Legal compliance, accounting records, order history, service improvement, quiz/preparation analytics, and content correction workflows.
Payment Data
Payments are processed by Paytm Payment Gateway or the configured payment gateway. Codvya eBooks does not store card number, CVV, UPI PIN, wallet password, or net-banking credentials.
We may store safe payment metadata such as order ID, payment status, gateway transaction ID, amount, timestamps, and non-sensitive gateway response details for order verification, refunds, fraud prevention, and accounting.
Cookies and Local Storage
- Essential cookies or sessions may be used for login, admin access, checkout security, CSRF protection, cart/order flow, and flash messages.
- Local storage or browser storage may be used later for user preferences, quiz progress drafts, or UI settings if such features are added.
- You can manage cookies in your browser settings, but disabling essential cookies may break login, checkout, or account features.
Analytics and Performance Tools
The website currently includes Google Analytics. Analytics may collect browser/device, page-view, and usage data to understand performance and improve the service.
Data Sharing With Service Providers
- Payment gateways including Paytm, hosting providers, database/storage providers, email/SMS/WhatsApp providers, analytics/performance tools, support tools, and security/fraud-prevention tools may process data only as needed to operate the service.
- We may share information where required by law, to respond to legal process, prevent fraud/piracy, protect rights, or resolve payment/account disputes.
Data Retention
Order, payment, delivery, download, access, support, and security logs may be retained as required for records, accounting, dispute handling, fraud prevention, customer support, and legal compliance.
Your Rights and Requests
- You may request access, correction, deletion, or consent withdrawal where applicable.
- To request account deletion, data correction, or privacy support, email Support@codvya.com or WhatsApp +91 9660261849 with your registered email and verification details.
- Some records may be retained where required for legal compliance, security, accounting, fraud prevention, or dispute resolution.
Children and Minors
If users under 18 use the website, quiz portal, or preparation tools, they should do so with parent/guardian consent. We do not intentionally collect sensitive child data without proper consent. Future child-user features should be reviewed before launch.
Security Measures
We use reasonable technical and administrative safeguards such as access controls, prepared database queries, CSRF protection, session security, protected PDF delivery, download logs, and admin authentication. No online system can be guaranteed completely secure.
Contact
For privacy or data requests, email Support@codvya.com or WhatsApp +91 9660261849.