How To Request
Email Support@codvya.com with the subject [Privacy/Data Request] and include your registered email, order ID if applicable, and identity/order verification details.
Available Requests
- Account deletion
- Data correction
- Consent withdrawal where applicable
- Access request or support with privacy questions
Retention After Deletion
Some order, payment, tax, accounting, security, fraud-prevention, legal, support, and dispute-resolution logs may be retained where required or reasonably necessary.
Effect on Purchased Content
Deleting an account may remove access to purchased dashboard content if access is account-based. Downloaded files already delivered are your responsibility to store safely and use within the licence terms.
Expected Response Timeline
Expected response timeline: 7-15 working days after verification. Complex verification, fraud, legal, or payment-dispute cases may take longer.